SHIPPING & DELIVERY
Shipping Type | Cost | Delivery Time |
---|---|---|
Cyprus & Greece Standard Courier Shipping | €2,99 (FREE on orders above €30) | Within 2 working days* |
European Express Courier Shipping | €25,00 (FREE on orders above €150) | Within 2 working days* |
*This refers to business days, excluding weekends and public holidays.
Important Information
- Saturdays, Sundays, and public holidays are not considered business days.
- While our courier providers are responsible for transit delays, we are committed to minimizing any delays in order processing and dispatch.
- A tracking number will be provided for all orders. You can monitor your order status using the tracking link in your dispatch email, which is sent promptly once your order is shipped.
- Most orders are processed, packed, and dispatched within 2 business days. In rare cases, additional time may be required.
- If our couriers cannot obtain a signature, they will make one additional delivery attempt. If unsuccessful, a calling card will be left, and your parcel will be returned to your local carrier's depot. You can also contact us to arrange an alternative delivery method or schedule.
- You can cancel your order before it is dispatched by contacting our customer support at [email protected]. Please ensure cancellations are requested within 24 hours to avoid processing delays.
- Before dispatch, we may need to verify your payment details with your card issuer to ensure security. This process typically takes a few minutes and helps protect your information.