- Saturdays, Sundays & public holidays are not considered as business days.
- Delays in delivery times may occur, and the courier provider is solely responsible for such delays.
- A tracking number will be provided for all orders.
- In some cases, up to 15 business days might be required for order processing, packing, and dispatch. You can cancel the order before dispatch by contacting us via the Contact Us page.
- Additional information may be provided at checkout.
Shipping & Delivery
Welcome to our Shipping & Delivery page! We’re dedicated to providing you with a seamless shopping experience. Here’s all you need to know about our shipping options and delivery process.
Domestic
Shipping
• €2,99
• FREE on orders above €30
Within 3 working days*
European & International
Shipping
• €25,00
• FREE on orders above €150
Within 3 working days*
| Shipping Type | Cost | Delivery Time | |
|---|---|---|---|
| Domestic** Standard Courier Shipping | €2,99 (FREE on orders above €30) |
Within 3 working days* | |
| European and International Express Courier Shipping | €25,00 (FREE on orders above €150) |
Within 3 working days* | |
|
*This refers to 3 business days, excluding weekends and public holidays **Domestic refers to Cyprus (CY) |
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- If our couriers can’t obtain a signature, they will attempt one further delivery. If unsuccessful, a calling card will be left, and your parcel will be returned to your local carrier’s depot.
- Check your order status using the tracking link provided in your dispatch email. Dispatch emails are sent as orders are shipped.
- Before dispatch, we may need to confirm your details with your card issuer. We aim to keep delays to a minimum.
- Our delivery time starts from the moment an order is dispatched and may take up to 48 hours or more for shipments to be dispatched.
- We work closely with our shipping partner to minimize the potential impact of customs delays on our overseas customers.
- Some products have restrictions for certain international destinations. Please review this information carefully before placing an order.
- Fragrance orders are limited to international shipping within European countries due to high alcohol content, leading to potential shipping restrictions or prohibitions.
- All prices on our website include taxes for all locations. Tax will be calculated at checkout and visible on your order confirmation.
- For international deliveries, your order may be subject to import duties. Ensure compliance with all applicable laws and regulations of the destination country. We are not liable for any breaches.
FAQ
Are there any restrictions on specific products for international shipping?
Currently, fragrance orders are limited to international shipping within European countries due to the high alcohol content in perfumes, which may lead to shipping restrictions or prohibitions based on the destination.
How do I cancel my order?
To exercise your right to cancel, you must notify us (AGORATOPIA, 26 Georgiou A, 4047 Limassol, Cyprus, Email: [email protected], Phone: +357 25 322570, Fax: +357 25 431544) of your decision via a clear statement, such as a letter sent via post, fax, or email. Utilization of the provided model cancellation form is optional.
Can I pick up my order in-store?
Yes, we offer in-store collection for orders placed in our Cyprus Associated Boutiques. You’ll be notified when your order is ready for pick-up, typically within 1-3 days. Please wait until you receive the confirmation email before visiting a store. To collect your order, bring a printed copy of the confirmation email or display it on a smartphone, laptop, or tablet device. Collection points can be selected at checkout.